The new M1 iApps version 6.8.0 (M1 Admin, M1 iManager & M1 iClient) now enables secure single sign-on (SSO) authentication for users via Microsoft Entra ID across all these applications. This solution allows users to access their web applications with a single authentication using their Microsoft 365 account.

What are the benefits of SSO with Microsoft Entra ID?

• Simplified access and password management:
  SSO provides centralized credential management, allowing users to easily access their applications without remembering multiple passwords.

• Enhanced user login experience:
  By signing in once with your Microsoft 365 account, you gain direct access to all authorized ESI applications without needing to authenticate again.

• Unified identity and access management:
  SSO with Microsoft Entra ID enables centralized access control. Only users belonging to the correct group in the Microsoft Active Directory (AD) directory will be able to access these applications.

• Enhanced security with Multi-Factor Authentication (MFA):
  For added security, multi-factor authentication can be enabled at the Microsoft 365 instance level. This method requires additional verification during the login process, which may include a one-time password (OTP) received via SMS, fingerprint authentication, a voice call, or authentication via the Microsoft Authenticator app.

How to activate your SSO?

Your IT department will need to:

1. Register iApps in your Microsoft 365 instance: This is done via the Microsoft Azure portal, allowing ESI applications to be integrated into the Microsoft Entra ID centralized authentication system.
2. Perform specific configuration in M1 Admin: This setup links ESI applications to the Microsoft 365 instance, ensuring seamless operation with Microsoft Entra ID.
3. Configure user groups in Active Directory (AD): Only users belonging to the correct group will be granted access to ESI applications.
4. Define individual user permissions in M1 Admin: These permissions allow precise control over authorizations for each profile or user, similar to local authentication management.

For more information, contact: info@esifrance.net or your account representative.

Creating activity reports for your remote monitoring station can be a complex and time-consuming process. With the new version of our reporting tool, gain efficiency while ensuring compliance with APSAD standards and Directive EN-50518:2019. This 2-in-1 tool offers a complete solution for monitoring your station’s compliance and performance.

An indispensable tool for :

Evaluating performance: Compare your station’s performance with regulatory requirements for monitoring, receiving and handling alarms, and get a clear view of the efficiency of your operations.
Service quality monitoring: Regular reports enable you to measure service quality, identify improvements and implement corrective actions, thus guaranteeing the best operating conditions.
Use in audits: This tool facilitates audits by demonstrating your alarm center’s compliance with European standards (EN 50518:2019) and APSAD standards, proving that your center meets quality and safety criteria.
Regulatory compliance support: Easily track performance indicators linked to chapters 9.1 and 9.2 of EN 50518:2019 and chapters 4.1 and 4.2 of APSAD R31, to simplify the management of standards and regulations.

With this tool, you save time while ensuring accurate, compliant management of your station. Adopt today a reliable solution for continuous compliance and rigorous monitoring of your performance indicators!

M1 Web’s Installer module continues to evolve, offering more autonomous and efficient site management. With its new features, it becomes a central tool for remote work, enabling you to create and maintain sites, access alarm history, update data, and generate statistical reports.

New features include :

Customized forms: Create intuitive wizards with clear, structured processes to simplify use.
Memo input in forms: Enable installers to add valuable information prior to connection, improving communication and preparation.

These additions allow more tasks to be delegated to installers, lightening the load on connection teams. By giving them more autonomy, they can manage data entry, switch to maintenance mode, and administer sub-accounts.

The benefits are clear:

Increased productivity: installers gain in efficiency thanks to optimized autonomy.
Reduced data entry errors and data conflicts: Improved traceability reduces errors and data conflicts.
Optimized tracking: Every action is recorded to ensure total visibility.
Optimized working time for data entry operators.

Further enhancements will be added to this key tool, making M1 Web’s Installer module an essential asset for site management and field team productivity.

Having trouble identifying billable interventions and tracking their billing status? M1 iClient’s new invoicing tracking module simplifies this task. By integrating this tool, you can centralize all stages of an intervention, from initiation to delivery of the report for invoicing.

This innovative module offers a number of features to facilitate invoicing monitoring and control:

Invoice number addition: simplified tracking for each billable intervention.
Specific statuses: Identify “non-billable” and “non-payable” interventions at a glance to avoid errors.
Report generation: Quickly generate reports from the list of interventions.
Advanced job search: Find jobs easily by date of arrival on site or by precise analytical criteria.
Access to historical data: Consult past interventions for complete tracking, even for archived data.
Bulk updates: Modify billing data for multiple jobs at the click of a button.

M1 iClient’s billing tracking module is a complete solution for smooth, centralized management of job billing. Optimize your administrative tasks and concentrate on your core business!

If you have several X1s and want to intelligently distribute communications, the Audiocodes™ Mediant Session Border Controller (SBC), installed by ESI, is the ideal solution. This device offers advanced security and optimization of communication channels while enhancing the flexibility of your infrastructure.

The SBC acts as a strategic intermediary between the SIP trunk service provider and the X1s in your internal network. It ensures strict control of communication sessions, guaranteeing a stable and secure flow, essential for smooth call management.

Designed to adapt to the needs of every company, the Mediant SBC can handle a large number of SIP sessions and simultaneous channels, with no capacity limits. This scalability allows you to modulate the communication load according to your needs, ensuring optimum flexibility even in the event of traffic peaks.

The SBC directs communications according to customized rules (caller identity, number dialed, DID), enabling fine-tuned flow management while respecting corporate priorities.

With enhanced compatibility with operators such as Orange and SFR, Mediant SBC integrates seamlessly into your infrastructure. Placed behind your SIP Trunk, it protects your exchanges and facilitates the expansion of your communications network.

ESI can help you make a controlled transition from PSTN to Trunk SIP, so you can take full advantage of a modern, scalable infrastructure. Rely on Mediant SBC and ESI’s expertise for secure, adaptable, high-performance communication.

We are delighted to announce our participation at Expoprotection, the leading event for risk prevention and management!

Meet us at the Parc des Expositions de la Porte de Versailles – Pavillon 1, Place de la Porte de Versailles. We’ll be on stand D056, alongside FOXSTREAM, Prysm Software and COSSILYS, all members of the VITAPROTECH group.

Would you like to meet us?

Get your badge: Enregistrement

Your badge will allow you to make an appointment directly on the Expoprotection website.

More about the show: Expoprotection: Risk Prevention and Management

We are delighted to announce that CARU Care solutions have been certified compatible with our F1 solution, including audio, thanks to the SCAIP protocol.

This certification follows a series of rigorous tests and validation sessions carried out by ESI and CARU teams. These processes have ensured that CARU Care solutions meet the high standards of performance and reliability demanded by the SCAIP protocol on the F1. Thanks to this collaboration, CARU is now fully compatible with this technology, guaranteeing reliable performance and seamless interoperability.

This certification is not just a technical validation, it also represents a commitment to the continuous improvement of solutions offered to users. By strengthening the connectivity of CARU devices with F1 via the SCAIP protocol, ESI and CARU are ensuring that their users benefit from an enhanced user experience, characterized by exceptional reliability and fluidity.

For further information, please contact info@esifrance.net or your sales representative.

We are pleased to announce the launch of the new version of our protocol sheets! Designed to meet users’ needs, this update introduces a more ergonomic, intuitive and easy-to-use interface.

This evolution is a sign of our commitment to the continuous improvement of your user experience. The result today is a redesigned interface that simplifies not only navigation but also the search for specific information on protocols.

Access to these improved protocol sheets is very simple, so don’t hesitate to consult them by accessing our webdesk from our website: https://webdesk.esifrance.net/Webdesk/

For more information, please contact our technical teams.

ESI will be at Security Essen & Expoprotection!

⇒ Security Essen:

📍 Essen, Germany – Stand 7F37
📅 From Tuesday 17 to Friday 20 September 2024

Prysm, also a member of the VitaProtech group will be with us on the stand.

⇒ Expoprotection:

📍 Paris, France – Stand D056
📅 From Tuesday 5 to Thursday 7 November 2024

You will be able to meet all the companies in the Vitaprotech Group at this flagship event.

To make an appointment, please contact your sales representative or info@esifrance.net

See you soon on our stands!

ESI, the European leader in remote lift monitoring solutions, is proud to announce its compatibility with SODIMAS GSM solutions!

Faced with the challenges of the end of copper and DTMF on mobile networks, we have worked with SODIMAS to validate new technological solutions. ESI offers innovative alarm and audio processing front-ends on IP and VOIP networks. Thanks to our F1 – X1 software suite and the SODIMAS SOD 4 Fusion GSM gateways, we can guarantee the continuity of signal transmissions from lift cabins over the mobile network for years to come.

Our solutions are available on site and via our “ESIConnect” Cloud platform, so you can manage your remote surveillance activity with complete peace of mind.